Shipping Policy

Shipping Policy

Thank you for shopping at FREEZEORA. We aim to process and ship your order quickly so you receive it as soon as possible. Below are our shipping details for customers in the United States.

1. Order Processing Time

  • Orders are processed within 3–7 business days (excluding weekends & holidays) after payment confirmation.

  • During high-demand periods (e.g., holidays or sales), processing may take slightly longer.

2. Shipping Methods & Delivery Times

We offer the following shipping options within the U.S.:

Shipping Method Estimated Delivery Time Cost
Standard Shipping (USPS, UPS, or FedEx)    5–10 business days            Free on orders 

Delivery times are estimates and not guaranteed due to carrier delays.

3. Shipping Destinations

  • We currently ship to all 50 U.S. states.

  • International shipping? (If yes, specify countries and fees.)

4. Free Shipping

  • Enjoy free standard shipping on all orders .

5. Tracking Your Order

  • Once shipped, you’ll receive a tracking number via email.

  • If you don’t see tracking updates after 10–15 business days, contact us at support@freezeora.com

6. Shipping Delays & Lost Packages

  • Extreme weather, carrier delays, or incorrect addresses may impact delivery.

  • If your package is lost or damaged, email us within 14 days for assistance.

7. Returns & Exchanges

8. Contact Us

Have shipping questions? Reach out:
📧 Email: support@freezeora.com
🕒 Hours: Mon–Fri, 9 AM–5 PM EST