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Frequently Asked Questions
Q: What's the difference between the four cleaning modes?
A: Soft mode (beginners/light cleaning), Normal mode (sensitive teeth/daily care), Middle mode (tobacco/coffee stains), and Strong mode (deep cleaning/whitening). Each mode adjusts the rotation speed and intensity to match specific cleaning requirements.
Q: How do I know which brush head to use for different purposes?
A: Silicone rub head removes stubborn stains, flattop brush head applies to tooth surface residue, polishing cup head polishes tooth surface, pointed brush head cleans gaps between teeth, and umbrella polishing cup head reaches interdental and behind-tooth areas.
Q: Is this safe to use in the shower or while rinsing?
A: Yes, the IPX6 waterproof rating means it's fully protected against water jets and can be safely used during rinsing or in wet bathroom environments without risk of damage.
Q: How often should I replace the brush heads?
A: Replace brush heads every 3-4 months with regular use, or sooner if bristles become frayed or worn. The device comes with 5 different heads, so you can rotate between them based on your cleaning needs.
Q: Can I use regular toothpaste with this device?
A: Yes, you can use a small amount of regular toothpaste. However, avoid abrasive toothpastes on the Strong mode setting. Some users prefer using it dry or with specialized polishing paste for optimal results.